VetSmartAt the Front Desk

The Whole Conversation in One Thread

Estimates, invoices and aftercare go out as plain messages a pet parent can read, approve and pay from the couch. The team sees the same thread, so nobody has to ask twice.

9:32 AMLuna's estimate lands on her family's phone. Approved before the kettle boils.

Fewer Calls, Clearer Answers

Estimates They Can Approve

Line by line, in plain words, with prices. A yes is recorded against the exact version they saw.

Aftercare That Gets Read

Instructions arrive by text as they head home, and are still there at 2 AM when the worry kicks in.

One Thread Per Family

Front desk, techs and doctors see what was sent and what came back.

One Message, Start to Finish

  1. Send the Estimate

    Built from the care the doctor recommended. No retyping.

  2. They Approve Each Line

    A yes to the cytology and a not today to the dental, both recorded.

  3. Pay From the Same Message

    The invoice follows the care. Pay before pickup or at the desk.

  4. Aftercare Follows Them Home

    Dosing, what to watch for and when to call, in one place.

Good to Know

On the Record, Not on a Personal Phone

Every message belongs to the patient record, so the next person on shift knows what was said.

Early access. In the demo, messages are previews and nothing is sent to a real phone.

  • Approval is tied to the exact estimate version the client saw.
  • If the estimate changes, the client is asked again.
  • Messages stay with the patient, whoever is working that day.
They texted my human a photo of me being brave. I was not brave. I have asked for it to be removed.
MisoDomestic Shorthair, Reluctant PatientPatient feedback, as we imagine it

Keep Exploring

Walk Through a Visit Yourself

Switch between front desk, doctor and client. Take one patient from check-in to paid. Reset anytime.

Open the Live Demo